Arr66 takes your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information as a player on the arr66 online casino platform.
Six core pillars that form the foundation of how arr66 manages the data and privacy of every player.
All data transmitted between your device and arr66 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
You have full control over your personal data — including the right to access, correct, download, and request deletion of your data from the arr66 system at any time.
Arr66 has never and will never sell, rent, or commercialise players' personal information to any third party. Your data belongs to you, not to us as a business asset.
Arr66 retains only the data genuinely necessary to operate its services. Data that is no longer required is securely deleted in accordance with established data retention schedules.
Arr66 player data is stored in highly secured server infrastructure with layered access controls. Only authorized personnel may access player data, and every access is logged for audit purposes.
In the event of any security breach affecting your data, arr66 is committed to notifying you within 72 hours of detecting the incident.
Arr66 collects various types of information to enable us to provide a safe, fair, and responsible online casino service to all Malaysian players. The information collected falls into several main categories:
When registering an arr66 account, you are required to provide basic information needed to verify your identity and create a valid account. This includes your full name as stated in your official identification document, date of birth, active email address, a valid Malaysian phone number, and your preferred username. This information is mandatory and an account cannot be created without it.
As a platform adhering to international industry standards, arr66 may require additional documents from you as part of the Know Your Customer (KYC) process. These documents include a copy of your Malaysian Identity Card (MyKad) or valid passport, proof of current residential address in the form of a recent utility bill or bank statement, and documents related to the payment method used. KYC information is stored in encrypted format and is accessible only by authorised personnel.
Every deposit and withdrawal transaction made on the arr66 platform is automatically recorded. These records include the transaction amount, payment method used, date and time of the transaction, and a unique reference number for each transaction. This information is required to ensure financial transparency, process payments accurately, and meet legal compliance requirements.
Arr66 also collects technical data relating to how you use our platform. This includes IP address, web browser type and version, device type, operating system, pages visited, session duration, games played, and user preferences. This usage data is used solely to improve user experience and detect any suspicious activity.
All information collected by arr66 is used for clear and lawful purposes. We do not use your data for purposes not stated in this Privacy Policy. The following are the primary purposes for data use:
Arr66 uses usage data to personalise your gaming experience — such as recommending games you may enjoy based on your play history, or displaying promotions relevant to your activity on the platform. This personalisation is solely aimed at enhancing your satisfaction as a player, not for third-party commercial purposes.
Arr66 upholds the principle that player data is confidential and protected. We do not sell, exchange, or disclose your personal information to third parties for marketing or commercial purposes. However, in certain limited situations, information sharing may be required:
Arr66 partners with trusted third-party service providers to handle certain platform operations — including payment processors, game software providers, customer support platforms, and technical analytics services. All service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes defined in their contracts with arr66.
Arr66 may be required to disclose player information to the relevant authorities when mandated by a court order, a lawful investigation request, or reporting obligations under anti-money laundering and counter-terrorism financing laws. In such situations, arr66 will endeavour to notify the player in advance where not prohibited by law.
Should arr66 be involved in any merger, acquisition, or sale of business assets, player information may be transferred as part of that transaction. In such situations, players will be notified in advance and the receiving entity will be bound by the same Privacy Policy or one offering equivalent protection.
The arr66 platform uses cookies and similar tracking technologies to enhance website functionality and user experience. Cookies are small data files stored on your device when you visit our website.
You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of the arr66 platform. For more information on how to manage cookies in your browser, please refer to your web browser's help documentation.
Arr66 continually invests in the latest security infrastructure to ensure player data remains protected at all times. Our security approach is layered and comprehensive, covering technical, physical, and organisational aspects.
Arr66 retains your personal data for the period necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable law. Generally, active account data is retained for the duration of the active account plus 5 years after account closure, in line with standard financial compliance requirements.
As an arr66 player, you have certain rights regarding your personal data. arr66 is committed to respecting and facilitating the exercise of these rights:
| Your Rights | Description | Status |
|---|---|---|
| Right to Access | You have the right to request a copy of all personal data that arr66 holds about you at any time. | Available |
| Right to Rectification | If your data is inaccurate or incomplete, you have the right to request an immediate correction. | Available |
| Right to Erasure | You may request the deletion of your personal data, subject to legal retention requirements. | Available |
| Right to Data Portability | You may request your data in a machine-readable format for transfer to another platform. | Available |
| Right to Restriction | You may ask us to restrict the processing of your data under certain circumstances during an investigation or dispute. | Available |
| Right to Object | You may object to the processing of your data for direct marketing purposes at any time without providing a reason. | Available |
To exercise any of the above rights, contact the arr66 support team via 24/7 Live Chat or email at [email protected]. arr66 will process your request within 30 days of receipt, in line with international data protection standards.
Arr66 is an online casino platform exclusively for users aged 18 years and above. We do not knowingly collect any personal information from individuals under the age of 18. The arr66 registration process includes strict age verification mechanisms to ensure that only adults may register and use the platform.
Should arr66 discover that personal information of a minor has been inadvertently collected, we will take immediate action to delete that information and close the relevant account. Parents or guardians who find that their child has registered on the arr66 platform are requested to contact our support team immediately.
Arr66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Any changes made will be published on this page with a new update date.
For material changes — that is, changes that significantly affect how we use your data — arr66 will send you a notification via your registered email or an in-platform notification at least 14 days before the changes take effect. Your continued use of the arr66 platform after the effective date of such changes constitutes your acceptance of the amended Privacy Policy terms.
Arr66 takes every privacy and data protection enquiry, concern, and complaint seriously. Our Data Protection Team is ready to assist you with all privacy-related matters.
You may contact us through the following methods:
For general enquiries about the arr66 platform, please visit the Frequently Asked Questions (FAQ) our comprehensive FAQ section covering the most common questions asked by Malaysian players.